TERMS AND CONDITIONS

General
 

Welcome to the Cyara Jewelry website. By continuing to use this website you are indicating that you accept these terms and conditions of use. These are the terms and conditions on which we will supply our products to you. If you do not accept these terms and conditions, you must not use this site. 

Please also read our Privacy Policy regarding data protection and how we use the information you give us and ‘How we use cookies’ to find out how we use cookies to provide the best possible service to our customers.  There may be legal notices on other areas of this website which relate to your use of the website, all of which will, together with these Terms and Conditions govern your use of this website.

By using the website you are confirming that you are at least 18 years old, or, if you are under the age of 18, that you are accessing the website with the consent of your parent or guardian. We do not sell goods to children online, but we do sell children's goods for purchase by adults over the age of 18.

 

Definitions
 

In these terms and conditions the following terms shall have the following meanings:
"Us, us, We, we" "Our, our" means Cyara Jewelry (Jewellers)  "Cyara Jewelry" is a trading name of Cyara Michaels (Jewellers).
"You, you, Your, your" means the person using the website
“Promotion Rules” means any rules published relating to a specific promotion from time to time.


Use of the website

  • You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

  • We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this website. We will not be liable to you or anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this website.

  • We will try to make sure that the website is always available. However, this will not always be possible, and we will not be liable if the website is unavailable for any reason.

  • Unauthorised use of this website may give rise to a claim in damages and/or be a criminal offence.

 

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

 

Our Contract

Certain steps must be followed for a contract to be formed, as described below.

After you have placed an order:

  • We will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us.

  • When we dispatch your goods from our distribution centre, we will send you an e-mail confirming the dispatch of your order. This means we formally accept the order, and are obliged to complete the contract.

Please note: that while we guarantee to send you a notification of every valid order we receive from you, you will understand that we cannot equally guarantee that the notification we send will be received by you, nor that, if it is received by you, it will be legible and uncorrupted. Fulfilment of all orders on our website is subject to availability.  In the unlikely circumstance that we are unable to fulfil your order for whatever reason, an email will be sent to the address you supplied when placing the order and a refund will be made.

We explicitly reserve the right not to accept, or to reject or cancel, an order for any reason.  This includes (without limitation):

  • Where a product is not available or in stock;

  • If the billing information provided is incorrect or unverifiable;

  • Where the order is suspected of fraudulent activity;

  • If we are unable to deliver to the address provided;

  • Force majeure (which includes without limitation strikes, lock outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war, fire, explosion, storm, flood, earthquake, extreme weather conditions, subsidence, epidemic or other natural disaster or failure of public or private telecommunications networks or impossibility of the use of any means of public or private transport);

  • In the event of misspelling, pricing or other errors or mistakes in the website.
     

In such circumstances we would not be liable for any damage or costs other than the repayment of any amount received from you in relation to the relevant order.


Pricing and availability
 

Whilst we try to ensure that all details, descriptions and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered or due to circumstances beyond our control prices may have to be altered, including any variations in the rate of VAT, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices throughout the website are quoted in Pounds Sterling. Packaging and delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
 

Payment

Payment will be processed and taken when the order is placed and payment is processed.  This is not an order confirmation or order acceptance from us.

In the event that we ultimately reject your order, a refund will be made to your payment card.

 

If you change your mind
 

If you change your mind after placing an order before we have sent you an email confirming dispatch, please contact us (see If you need to contact us on our website) with your name, address and order number and we will do our best to assist. Please note that if you cancel part of an order the postage and packaging is recalculated on the price of the goods you keep.  This may affect your delivery charge payment for example if your order total will drop below £30 you will no longer qualify for free standard delivery.
We hope you are happy with your purchase but, if you order online, you are entitled to a cooling-off ( 72 hours) period during which you can return your goods.  Simply return the unworn, unused item to us in its original packaging undamaged with all relevant receipts and packaging within 14 days of purchase.  This does not include any personalised orders and does not affect your statutory rights.
For reasons of health and hygiene, we are unable to accept the return of earrings and other products for pierced ears.



Termination of the Website or Services
 

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time and without notice to you, for example (and without limitation) if:

  • there is a change in the law that limits our ability to provide the website; or

  • an event beyond our control stops us providing the website (eg: technical difficulties)
     

Changes to Terms and Conditions
 

We reserve the right to change this website and its content (including these terms and conditions) from time to time and without notice to you. It is your responsibility to ensure that you refer to these terms and conditions on accessing the website and to ensure that you comply with any changes. Your continued use of this website after any such changes constitutes acceptance, if you do not wish to be governed by the revised content, please stop using the website.

You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions to any third party unless we agree in writing.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms and Conditions to any third party at our discretion.


 

Governing Law and Jurisdiction
 

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

These terms and conditions of use are governed by English law and you and we agree to the exclusive jurisdiction of the High Court of England and Wales if there is any dispute between us. If you access the website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.  The contract will be concluded in English.

If any part of these terms and conditions of use is found to be invalid by law, the rest of them shall remain valid and enforceable.

The Contracts (Rights of Third Parties) Act 1999 shall not apply.


Company Information
Cyara Jewelry registered as a Sole Proprietorship
Email:  Contact Us

 

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